| | I've been reading Dale Carnegie's book How to Win Friends and Influence People. I've been following his suggestion of reading each chapter twice, so I'm not flying through it, but I've read the first two parts now, and find it to be quite helpful.
Summaries of the book, such as what's found in Wikipedia, miss the set up at the beginning of the chapter, and the principles found at the end. So, to capture some of that here, I've included both.
Part 1 - Fundamental Techniques in Handling People
"If you want to gather honey, don't kick over the beehive."
Don't criticize, condemn or complain.
The big secret of dealing with people.
Give honest and sincere appreciation.
"He who can do this has the whole world with him. He who cannot walks a lonely way."
Arouse in the other person an eager want.
Part 2 - Six Ways to Make People Like You
Do this and you'll be welcome anywhere.
Become genuinely interested in other people.
A simple way to make a good first impression.
Smile.
If you don't do this, you are headed for trouble.
Remember that a person's name is to that person the sweetest and most important sound in any language.
An easy way to become a good conversationalist.
Be a good listener. Encourage others to talk about themselves.
How to interest people.
Talk in terms of the other person's interests.
How to make people instantly like you.
Make the other person feel important--and do it sincerely.
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| | Posted 12/20/2007 9:06 PM - 107 Views - 2 eProps - 1 Comment
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